Best Quality

Quality Assurance

Globtier Infotech follows the acceptance test implemented by the client for approval of the project. Prior to the acceptance testing there is unit testing carried out by the developers, which is followed by an integration testing carried out by the quality assurance engineers. Our transparent approach allows you ready online access to the QA system and tracks the quality status of the project throughout the software development life cycle.

Quality and Customer Satisfaction Programs

Total commitment to quality and customer satisfaction programs is the key factor for the success of any organization. Globtier Infotech ensures quality of the deliverables through its "Quality assurance" and "Quality control" programs.

For every project Globtier Infotech undertakes, Quality plans are prepared at the beginning of the project. These plans outline all the activities required to be performed to meet the quality objectives from customer perspective. The respective Project leaders are responsible to ensure that all quality system procedures / standards applicable for the project are followed, and all the reviews and tests are planned and conducted. Depending on the size of the project one or more members known as "QA rep" may be assigned to help in properly carrying out this responsibility.

The following activities are involved in quality management program:

• Compliance to applicable Standards/Guidelines
• Preparation of Quality plan
• Preparation of Test plans and assessment of test coverage
• Preparation of Test cases
• Approval of plans and test cases
• Problem recording and resolution
• Necessary focus on measures of quality

A continuous quality performance is measured in terms of :

• Number of errors detected and Phase of detection
• Number of customer complaints
• Number of NC (Non Conformance) reported during audit

Globtier Infotech has established well-defined processes for undertaking offshore development projects. We strive to work within pre-determined timelines and set identifiable goals to eliminate the guesswork from the final product. For every project undertaken by Globtier Infotech, the engineering and production teams ensure that all steps of a systematic "Software Development Life Cycle" are closely followed before undertaking actual coding and testing (in the practical framework of project requirements).

Such steps include strict adherence to time-tested software engineering principles outlined below:

• Writing detailed functional and design specifications. Developing prototypes (wherever required)
• Getting customer feedback on the specifications as well as the prototypes before starting actual product development
• Detailed time estimates
• Software architectural design
• Resource allocation
• Task break up
• QA scheduled releases
• QA test plans
• Well-documented user, administrator, and installation guides.