Globtier offers comprehensive Service desk solutions to companies looking for a full-service technical resource centre. Globtier is considered one of the industry’s leading outsourced IT Help Desk.
Globtier has developed some useful and helpful tools to add value to our delivery capabilities.
Ticketing Tool Solution
To assist end users at L0-L1 Level with FAQ’s Integration
To manage and deliver online learning and educational documents.
The proactive approach, combined with the varied technical skills, allowed us to work with leading companies across multiple geographies with a diversified spectrum of industry verticals like Automobile, healthcare, BFSI, logistics, FMCG and governmental to name a few.
Our dedicated PMO team will provide proactive services and deliver smart and tailored IT solutions to support your growth and optimize your business processes.
Globtier will be using the results of measurable action plan and with continuous RCA process will structure the improvement plan on continuous basis. The following diagram describes the process we will follow:
At Globtier, sustainability is about using our scale and our expertise to enable a more responsible, balanced and sustainable execution plan to achieve key deliverable with utmost surety and accuracy.