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FAQs

Frequently Asked Questions: Globtier Infotech

General Questions

General Questions

What are the services provided by Globtier?

Ans:

  • Managed IT Services
  • Custom Mobile Application Development
  • Website Design & Development
  • E-Commerce Solutions
  • Offshore Software Development
  • Open Source Customization
  • Application Rollout
  • Staffing Solution
  • Chatbot Solution
  • Cloud Services
  • Data Analytics & Business Intelligence
  • IT Helpdesk & Support
  • Data & Cyber Security
Where is the headquarters of Globtier located at?

Ans:

The headquarters of Globtier is located in Noida, India.
What are the working hours of Globtier?

Ans:

Globtier offers 24/7 availability throughout the week.
How to contact Globtier?

Ans:

You can connect with us via emails and calls.
What is Globtier main line of business?

Ans:

Globtier is a software consulting and technology services company specializing in industry-specific solutions, strategic outsourcing and integration services.
What are the strengths of Globtier?

Ans:

We have a massive team of technical experts with notable experience in IT Services, Solutions & Support Domain.
What are the hidden competencies of Globtier?

Ans:

Our core competencies are the following:
  • Multiple custom solution deployments worldwide.
  • Best in Class Expert IT talent.
Is Globtier flexible enough to comply with our methodologies and standards?

Ans:

Globtier has enough flexibility to comply with your complex methods and standards of the project. We will work however you want us to ensure your goals are met on time.
  • Ecommerce Development
  • Software Development
  • Web Application Development
  • Offshore Staffing
  • Helpdesk Solution
  • Hire Dedicated Developer
  • Managed IT Services
How can Globtier help our business to become part of digital revolution?

Ans:

We are in the business for almost two decades now and our hands on approach to technology and management has strengthened relationships with clients and partners. We have a team of experts who analyse the customer needs and strive to ensure that a roadmap is shared with the customer using the latest technology.
How can Globtier protect the data we share with them?

Ans:

Globtier ensures to fill out an NDA form before exchanging data and ideas so your data is protected at all costs.
How long does it take you to build a mobile application?

Ans:

We give a timeframe depending on the complexity of the application. It can take up to 6-7 months and in some cases, it can take a year or more.

How do you charge for mobile app development?

Ans:

Factors such as – design, complexity, coding, development, and testing will impact the overall costing of the mobile application.
How are we supposed to monitor the application development process?

Ans:

Our application development team will periodically share the progress report with you so you can know where the process is at right now.
What are your key areas of technical expertise?

Ans:

Globtier works with all the latest technologies used in both mobile and app development. Our main focus is on analysis, requirement gathering, solution consulting, wireframe/prototyping, UI design, development, and testing.
What are the types of mobile development you provide?

Ans:

We are well-versed with native hybrid and cross-platform forms. A native application is one designed for a specific operating system in a smartphone. Hybrid applications on the other hand are web pages packed in a native container. They are created using HTML, JavaScript, etc and the user can access almost all the data that is available on the website via the app. Cross-platform applications are software programs compatible with multiple operating systems, such as iOS, Android, and Windows. They streamline development by allowing code reuse, making it more efficient and cost-effective.
What are the quality checks undertaken during the development process?

Ans:

Our skilled and seasoned team members will conduct a comprehensive analysis of the requirements. Following the formulation of the blueprint, our central development team will craft the wireframe design for the application according to the guidelines set by Apple and Google. Each module will undergo thorough testing to ensure its necessary functionality before being delivered to our client, ensuring complete satisfaction
What kinds of businesses does Globtier work with?

Ans:

Globtier works with various businesses from small businesses to enterprises. We serve businesses of different verticals. Over the years we have assisted businesses in promoting their products and maintaining healthy relations with their customers.
How flexible are you with functionalities?

Ans:

The functionality requests range from basic to advanced. Our team of experts will inspect your requirements, industry, business type, and competitors to ensure your website supports your end goals.
How long does Globtier take to build a website?

Ans:

Normally, our standard websites take up to 120 days to develop, and ecommerce sites take about 180 days. Likewise, the time frame depends upon different projects and their requirements.
How much would the development cost for our website?

Ans:

The costs are decided based on the requirements of the client as well as the complexities they are expecting from the website. Given below are the factors that are taken into account.
  • Designing
  • Coding
  • Development
  • Testing
  • App Integration with existing systems.
Which type of website will suit our requirements > Static or Dynamic?

Ans:

The choice between a static and dynamic website depends on your specific requirements and the features you need. Here are some factors to consider for each type
Static Website:
Content: If your website primarily consists of fixed content that doesn’t change frequently, a static website might be suitable.
Cost: Static websites are generally more cost-effective to develop and host, as they don’t require server-side processing or a database.
Performance: Static websites tend to be faster because there is no server-side processing involved. They are well-suited for sites with low to moderate traffic.
Dynamic Website:
Interactivity: If you need interactive features, user accounts, or real-time updates, a dynamic website is essential. Dynamic websites can respond to user input and deliver personalized content.
Content Management: If you plan to frequently update or add content to your site, a dynamic website with a content management system (CMS) is more suitable. This allows non-technical users to manage the site easily.
E-commerce: If you’re running an online store, dynamic websites are necessary for managing product listings, inventory, and processing transactions.
Why do you need Process Automation solutions for your company?

Ans:

Process automation includes using the era to streamline and automate repetitive responsibilities and workflows within your business enterprise. It gives numerous benefits, consisting of accelerated efficiency, fee financial savings, blunders reduction, greater productiveness, and progressed facts accuracy. Automation permits your crew to be recognized for more strategic and creative work, in the end leading to stepped-forward purchaser studies and a competitive benefit for your industry.
What sorts of companies can advantage of manner automation services?

Ans:

Process automation is beneficial for companies of all sizes and across numerous industries. Whether you’re in healthcare, finance, production, or every other zone, our offerings are designed to be custom-designed to your unique wishes. Automation can be applied to a huge variety of approaches, from data entry and record control to complex workflow control.
How do you determine the process automation solutions for your business?

Ans:

We start by incorporating a complete assessment of your current techniques and automation dreams. Based on the evaluation, we work with you to create a tailor-made automation approach. Our process entails selecting the right equipment, technologies, and programming languages to satisfy your particular necessities and goals.
Can you integrate automation with my present software program and structures?

Ans:

Yes, we specialize in integrating automation solutions together with your present software. Our goal is to make sure seamless verbal exchange between exceptional applications and data assets. We work to make certain your automation works harmoniously inside your current technology infrastructure.
How can I mеasurе thе ROI of implеmеnting Process automation?

Ans:

ROI can bе assеssеd through mеtrics likе cost savings, incrеasеd еfficiеncy, еrror rеduction, and improvеd customеr satisfaction. You’ll also sее bеnеfits in tеrms of fastеr timе-to-markеt and thе ability to scalе your businеss morе еffеctivеly.
Hat spеcific tasks can bе automatеd using Process automation?

Ans:

Tasks likе data еntry, documеnt procеssing, customеr support inquiriеs, and еvеn complеx dеcision-making procеssеs can bе automatеd. Essеntially, any rulе-basеd, rеpеtitivе task is a candidatе for automation.
What is workforce management?

Ans:

Workforce management involves optimizing the productivity and efficiency of a company’s workforce. It includes tasks like scheduling, forecasting, time and attendance tracking, and labor budgeting to ensure that an organization’s resources are effectively utilized to meet business objectives.
What are the components of WFM?

Ans:

Workforce Management (WFM) comprises scheduling, time tracking, forecasting, labor budgeting, task management, performance evaluation, communication tools, training, analytics, and compliance management. Together, these components streamline workforce optimization, ensuring efficient resource allocation, employee satisfaction, and alignment with organizational objectives.
What are the benefits of a WorkForce Management application?

Ans:

A Workforce Management (WFM) application offers benefits such as optimized scheduling, improved productivity, accurate time tracking, cost savings through efficient labor usage, enhanced employee satisfaction, compliance with regulations, better decision-making with analytics, and streamlined communication. Ultimately, WFM contributes to organizational efficiency, agility, and overall performance.
How do you handle the workforce management system?

Ans:

To effectively handle a workforce management system, define objectives, choose suitable software, ensure smooth implementation, maintain accurate data, provide ongoing support, stay compliant with regulations, encourage feedback, monitor and analyze system data, and adapt to evolving business needs. Collaboration between HR, IT, and stakeholders is key for optimal performance.
How can WFM help our business to streamline?

Ans:

Workforce Management (WFM) can streamline your business by optimizing scheduling, ensuring efficient resource allocation, and improving productivity. It automates tasks like time tracking and forecasting, facilitates accurate decision-making through analytics, and enhances communication. WFM aligns workforce activities with business goals, fostering agility and overall operational efficiency.
What is a chatbot?

Ans:

A chatbot is a virtual help desk that is supposed to simulate human-like conversations and address the user’s queries. Simply put, a chatbot is an AI-driven computer program that conducts conversations via textual methods.
What are the benefits of a chatbot application?

Ans:

Chatbots are one of the most important talking points/ touch points in any flourishing business industry nowadays. Chatbot ensures the following benefits:
  • The ability to engage with the customer in a friendly/ natural tone.
  • Easy-to-understand language and user-friendly interface.
  • The ability to answer multiple customers at the same time.
  • 24/7 availability.
  • Cost-effective.
  • Easy to develop.
What is the limit to the number of users who can use a chatbot?

Ans:

There is no limit to the number of users using a chatbot.
What are the licensing terms around the number of bot users?

Ans:

The license by default doesn’t allow implementing other/ new bots.
Does the chatbot communicate in only English?

Ans:

No. It can support multiple languages.
How many languages does a chatbot support?

Ans:

The number of languages a chatbot supports depends on its design and programming. Some advanced chatbots can handle multiple languages, offering a more inclusive and versatile user experience.