IT Service Management comprises designing, delivering, maintaining, and improving the IT services an organization provides. In other words, it is the process of aligning IT services and processes to a business’s main goals and helping it scale. ITSM is more than IT teams troubleshooting computer-related problems. It is the strategic planning and execution of an […]
With the increasing implementation of IT services in day-to-day business operations, the IT infrastructure needs to be managed by a dedicated ITSM team. Many times, due to limited resources and expertise, they are unable to perform the necessary maintenance tasks. In that case, companies outsource these services. Outsourcing IT Services Management can provide various benefits […]
Manufacturing industry plays a pivotal role in the global economy. The industry is not untouched with the hype of Industry 4.0 leading to significant pressure on its IT departments to stay intact in the market. IT departments in manufacturing are increasingly becoming a key area through which businesses can extract maximum productivity. With the development […]